Recently we found a performance issue with our shared web hosting servers. In order to improve the performance we did a server maintenance affecting MySQL databases. This caused all the databases to be down for around 10-15 minutes. The issue is now solved and all the services fully operational. If you're encountering any troubles with your web hosting or database, please submit a support ticket. We will hold a backup copies of all databases for a couple of weeks until we ensure there are no affected clients. All the shared hosting customers should expect performance improvement.