EV SSL Secured


SitesTen LLC is a small but highly accomplished team of IT administrators, network engineers and software developers offering the full range of web hosting services. We aim to deliver fast and reliable services with personalized, high quality support. SitesTen's friendly support team is available to answer your questions 24/7, with an average response time of 30 minutes. We provide:

SitesTen's Web Hosting Services Highlights

  • Fully managed services – Help with any request related to your service, at any time, with unlimited support tickets.
  • Special care and attention to all customer requirements – Whatever you need, we’ll listen and do all we can to help.
  • High class enterprise hardware – All our services are based on high performance Intel Xeon and AMD Opteron processors, RAID arrays and 1 gbps network uplink.
  • Geographically separated server locations – Servers located in Los Angeles, USA; Montreal, Canada and Europe.
  • No hidden fees, no gimmicks – The price you accept at the outset is the price you pay for the whole time your service remains active.
  • Although phone support is not provided, we are available 24/7 through the ticketing system. Our support team is ready to answer any of your questions, even those not directly related to our services.
  • You are guaranteed 99.95%+ server uptime or we'll return your monthly payment. We don't shut down or suspend our servers except for maintenance essential to improving the overall user experience. Any network outages are immediately identified and resolved.
  • 30-day money back guarantee for all hosting packages (does not apply to domain name registrations, SSL certificates and dedicated servers because these orders are permanent).
  • Secure credit card and eCheck payments through PayPal are accepted.

Shared Hosting Maintenance

Published: 08/28/2015

We're currently performing general maintenance of our European based shared hosting nodes. Users may experience temporary website downtime during the maintenance period. All the services will be recovered back to normal once the intervention is complete. During the maintenance we're planning to upgrade all the servers hardware and network infrastructure. In addition some of the node IPs can be ...

GHOST Vulnerability

Published: 01/27/2015

A vulnerability has recently been disclosed in the GNU C Library (glibc) which affects all systems running CentOS 5 - 7, and Debian 7 "Wheezy." This vulnerability is serious and may allow a remote user to trick your server into running code with the privilege level of a service like web or mail. This vulnerability exists in all common versions of glibc through 2.17. It was fixed in version 2.18 ...

Terms of Service Update

Published: 11/08/2014

SitesTen LLC Terms of Service document has been updated. Each customer reserves the right to cancel the service he's using if he does not agree the new TOS, otherwise SitesTen LLC will assume the customer accepted the updated terms provided. The new TOS update contains information regarding DMCA adopted by SitesTen LLC and brings more clarification about SLA guarantees. The document can be ...

SitesTen® is a registered trade mark of SitesTen LLC. All rights reserved.